Payments and receipts
GePG control numbers and government payments in Tanzania
Short answer
- Run by
- Ministry of Finance and Planning 1
- Legal basis
- Section 6A of the Public Finance Act, Cap. 348, added by the Finance Act, 2017 2
- Regulations
- Public Finance (Government e-Payment Gateway System) Regulations, 2019, GN 143 of 2019 5
- Treasury circular
- Circular No. 3 of 4 September 2017 1
- Payment channels
- Banks, mobile network operators, Visa and Mastercard, TISS and SWIFT transfers 4
- Support
- gepg.support@hazina.go.tz, +255 26 2963101 6
- Status
- Live as of 24 October 2026 6
How to pay a bill
- Get the bill from the government body. It must show the control number, payer name, amount, service provider code and expiry date 3.
- Mobile money: choose bill payment, then government payments, enter the control number and amount and confirm with your PIN 3.
- Bank: pay at a branch or agent of a bank linked to GePG, quoting the control number 3.
- Bank transfer by TISS or SWIFT: put ROC/ and the control number in field 70 3.
- Keep the GePG receipt. It shows the receipt number, amount, bill reference and control number 3.
Payment types and mistakes
If too much is paid on a partial or full bill, the payer reports it to the service provider, which refunds under its own procedures 4. If a mobile money payment is wrong, the payer asks the mobile operator for a refund 4. If a payment goes to the wrong control number, the payer files a claim with evidence such as a bank slip or SMS 4.
Legal basis
Section 44 of the Finance Act, 2017 inserted section 6A into the Public Finance Act. It says all public moneys shall be collected through the Government e-payment Gateway system and makes the accounting officer responsible for this 2. The amendment sets no penalty 2.
The Public Finance (Government e-Payment Gateway System) Regulations, 2019 were issued as Government Notice 143 of 2019 5. The Ministry published a GePG Management Framework in 2018. It says GePG aims to standardise revenue practices and make transactions visible at all stages 7.
Who is connected
The GePG documents page lists service providers and banks connected as of 29 February 2024 8. The 2020 billing guide said mobile money was then open only to bodies with a TZS collection account at NMB 3. Banks and other payment providers join after a procurement process and a standard contract 4.
Audit findings
The CAG information systems report for FY 2024/25 found that periodic reviews of user access rights were not done for GePG and other Ministry of Finance systems in the period reviewed 9.
The report found several public bodies whose systems are not integrated with GePG. It said the Kilimanjaro Airports Development Company billing system needs manual work to generate control numbers before payment 9. It recommended full system-to-system integration 9.
Common questions
What is a GePG control number?
It is the payment reference on a government bill that identifies that bill when you pay 3.
Can I pay a control number by mobile money?
Yes. GePG lists mobile network operators among its payment channels 4.
Can I pay a GePG bill in parts?
Only if the bill is a partial type. Exact bills accept only the billed amount 4.
What law requires GePG?
Section 6A of the Public Finance Act, added by the Finance Act, 2017 2.
Who do I contact about a GePG problem?
GePG support at gepg.support@hazina.go.tz or +255 26 2963101 6.
Rules and charges change. Check the official source linked on this page before you pay or travel. Spotted an error? Email hello@tanzaniatradesystems.com.
Sources
- Ministry of Finance: About GePG (accessed 24 October 2026)
- United Republic of Tanzania: Finance Act, 2017, Part XI amending the Public Finance Act, Cap. 348 (2017)
- Ministry of Finance: Mwongozo wa namna ya kuandaa na kulipa ankara za GePG, guide to preparing and paying GePG bills (January 2020)
- Ministry of Finance: GePG frequently asked questions (accessed 24 October 2026)
- TanzLII: Public Finance (Government e-Payment Gateway System) Regulations, 2019, Government Notice 143 of 2019
- Ministry of Finance: Government e-Payment Gateway home page (accessed 24 October 2026)
- Ministry of Finance Repository: GePG Management Framework (2018)
- Ministry of Finance: GePG documents list (accessed 24 October 2026)
- National Audit Office of Tanzania: Annual General Report for Audit of Information Systems, FY 2024/25 (30 March 2026)
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